GENView Management & Analytics

Best-in-class, unified operation, administration, maintenance and provisioning system

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GENView Manager

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GENView Provisioning & Portals

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GENView Real-Time Session Manager

GENView Management & Analytics

The GENView™ Management and Analytics System is a best-in-class, unified operation, administration, maintenance and provisioning (OAM&P) system that provides Operations support and readiness, Fulfillment, Assurance, Billing and Analytics functionality for GENBAND’s Call Controllers, Media Gateways, Session Border Controllers and Application Servers and third-party systems.GENView provides one system for OAM/EMS Applications, one Graphical User Interface to host GENBAND OAM applications with a common look and feel, a common desktop, best-in-class fault rollup and single sign-on capabilities.  It includes one User Experience for the management of GENBAND network elements and one Northbound interface for direct network element or solution management of GENBAND products.

GENView is available in five different toolsets: 

  • GENView Manager manages faults, performance, security and system configuration.
  • GENView Billing and Mediation collects and processes billing and voice quality information.
  • GENView Provisioning and Portals provides self-administration tools for operators, large enterprises, small and medium business and end-users, to activate and manage new lines, SIP trunks, and endpoint services.
  • GENView Assurance has monitoring and customer care tools to keep networks running smoothly and track and dispatch resources for issue resolution.
  • GENView Analytics enables service providers to collect, analyze, troubleshoot and interactively display the CDRs, faults, packet capture, and metric data across the network.
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Element Management Systems


GENView is compatible with multiple legacy OSS systems.  This enables smooth transformations that leverage current back office investments and minimize retraining costs.

  • Enables the smooth integration of functions into an operator’s existing OSS / NMS
  • One system for operations, administration, maintenance (OAM) and element management applications
  • Back office compatibility with many existing OSS platforms to ease integration and training
  • Graphical User Interface (GUI) with a common desktop look and feel, best-in-class fault rollup, and single sign-on
  • One user experience across GENBAND network elements
  • One northbound interface for solution management of multiple GENBAND products


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GENView Capabilities

Management & Analytics Portfolio

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