Kandy Wrappers for Enterprises

Pre-packaged software applications for websites or standalone applications

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Kandy Wrapper Live Support

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Kandy Wrapper Concierge

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Kandy Wrapper Visual Attendant

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Kandy Wrapper Truck Roll

Kandy Wrappers for Enterprises

Kandy provides developers with the SDKs and APIs to embed real-time communications (RTC) into their applications. However, not all enterprises have a developer team or resources to leverage the APIs and SDKs to provide custom applications to the users. Sometimes, they just want to be able choose a pre-built functionality and deploy it or inject it into a business website or web app with minimal customization. For those situations, GENBAND has created Kandy Wrappers.

Kandy Wrappers are pre-packaged, fully functional software applications that you can deliver standalone or insert into your website or application to endow it with embedded real-time communications capabilities. Kandy Wrappers allow enterprises to significantly reduce the implementation efforts and costs associated with introducing real-time communications into their business processes.

Combined with our Kandy API offerings, Kandy Wrappers increase customer engagement, customer satisfaction and revenue. Kandy wrappers enable rapid service creation by:

  • Differentiating product and service offerings
  • Facilitating engagement, communication and collaboration
  • Simplifying the delivery of advanced customer service and concierge style applications
  • Easily improving any application or business process
  • Accelerating time to market with simpler, faster and cheaper development and deployment.
  • Revolutionizing e-commerce, healthcare, enterprise, social and collaboration applications

Types of Kandy Wrappers

Kandy provides two different classes of Kandy Wrappers:

  • Application Wrappers – complete applications that combine different Kandy APIs to provide a high level of functionality and rapid service creation. You can deliver them as-is or apply some customization to add your own colors and brand identity, but they are ready to deploy on the web, on desktops and on mobile devices. These provide the fastest time-to-market. Some examples of application wrappers are Visual Attendant, Live Support or Concierge.
  • Embedded Wrappers – functional modules or reference applications that can be inserted (embedded) into customer applications or websites. They complement an existing application by adding real-time communications capabilities. Some examples are Click-to-Call, Secure-Two Factor Authentication, or the Real-Time Communications client for Salesforce.

Expanding the Reach of the Enterprise

In today’s world where everything is about end user engagement, Kandy Wrappers lower the barrier of entry into the application space for the enterprises by enabling them to embed real-time communications into their business processes without hassle.

Kandy Wrappers provide a rapid service creation for enterprise IT organizations and enable enterprises to launch specialized applications –on mobile devices, desktops or web– that provide answers to the key demands from their customers or users. With Kandy wrappers, enterprises can add voice calls, video calls, messaging or collaboration into enterprise applications in days instead of months.

Kandy Application Wrappers can be customized, packaged and delivered quickly and affordably, at a cost factor that makes sense even for small groups. And Kandy Embedded Wrappers can be added to your existing applications to endow them with real-time communication capabilities, because sometimes the best solution to a problem is just one message or one video call away.

Native application development for multiple operating systems is expensive and requires large user bases to be economically feasible but Kandy Wrappers are multi-device and cross-platform because they leverage Kandy APIs, SDKs and pre built containers, which allow your team to deliver customized applications on iOS, Android, Windows, Mac OS X or from a simple web browser, at a fraction of the traditional cost.

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Kandy Wrappers

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